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Interactive webinar · 15 minutes · at your own pace

Turning your reviews into a selling point

Your customers already describe what makes you special. Learn to spot their best lines, show them wherever you sell, and stay on the right side of the rules.

Maxence
MaxenceFounder of Asterias
Philibert, the Asterias mascot

Free access

Get your access code

Your email is used to sign you in and send you your action plan. Nothing else, and it’s never sold on.

What you’ll learn

  1. Turn your replies into a shop window for future customers
  2. Find your real selling points, in your customers’ own words
  3. Quote a review in your window, on your website, on social media or on a quote, without slipping up
The exercise

Pick the right quote

Five fictional reviews for a caterer: choose the line to show off, then the place it suits best, from the shop window to a quote.

What’s on

  1. 01Your replies, your first shop window
  2. 02Your real selling points
  3. 03What you’re allowed to do
  4. 04Showing your reviews everywhere
  5. 05Your action plan

In the library

To start with

Your Google reviews: a user’s guide

Reading them, replying to them, getting more of them. Where to start.

25 minExercise: Build a reply, sentence by sentence
To go further

Fake reviews, unfair reviews: how to respond

Report it, reply to it, or let it be: responding without losing your cool.

15 minExercise: Report it, reply to it, or let it be?
To go further

Your Google listing, level 2: getting chosen on Maps

Photos, updates, stats: winning over the customer torn between you and the place next door.

15 minExercise: Which one would you visit?
Turning your reviews into a selling point · Free Asterias webinar